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IMPORTANT SAFETY RECALL INFORMATION
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PRODUCT RECALL

Severe Weather Doorglass Insert Products Manufactured Between May 1, 2022 and December 6, 2022

ODL, Inc., in connection with the U.S. Consumer Product Safety Commission, is voluntarily recalling certain “Severe Weather” Doorglass Insert Products manufactured between May 1, 2022 and December 6, 2022. Products manufactured before May 1, 2022, and after December 6, 2022, are not affected by this recall.
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Where Were These Products Sold?

These products were originally sold by ODL under the ODL, Western Reflections, and Kenyon’s Glass brand names. ODL also sold these products to intermediate distributors, who typically resold the products as a part of a completed “door and doorglass” product under different brand names. 

Jeld-Wen is one of the brands that sold these products, including in-store and online sales at Lowe’s, Lowes.com, Home Depot, Home Depot.com, and Zabitat.com. Doorglass products (not pre-installed in doors) were also sold through Zabitat.com. The completed “door and doorglass” products were sold at various retail prices, typically ranging from $1,200 to $2,250.

How to Know if I Have This Product

Below are photos which (i) give examples of these products; and (ii) show you where you can find the date code. If you have one of these Severe Weather products made within the affected date code range, or if you are not sure, please contact ODL. If you do not have one of these products, no further action is needed. 
Identifying the date range of the products (Date range: May 1, 2022 to December 6, 2022)
Identifying products that have already been corrected
Finding and photographing the temper stamps

Frequently Asked Questions
Why is ODL recalling these products?
Under severe weather conditions (such as hurricane conditions), the adhesive holding the doorglass into its frame can fail, allowing the doorglass insert to become separated from the door. This could result in property damage or injury under severe weather conditions.
Has any property damage or injuries been reported to ODL?
Have any of these products already been corrected?
What should I do if I have a product that may be part of this recall?
How do I get repairs done?
What repairs will be done?
Does this recall affect any other products?
Still have questions?

Submit a Repair Request for Recalled Products

Please fill out this form to schedule repairs. You can also contact ODL (Monday through Friday, 8 AM to 5 PM ET) to schedule repairs, or if you have questions about this recall.

ODL, Inc.
800.221.2839
recall@odl.com