Customer Support

We're Here to Help

If you’re having problems with an ODL product, our goal is to make it right with the quality of our support. Our customer service team is available to help you with your ODL products and experiences Monday-Friday, 8AM-5PM Eastern Time.

Just complete the form with as much detail as possible and we’ll get back to you within two business days. If you’d prefer to call, please choose which product you are calling about:

Door Glass and Enclosed Blinds
800.253.3900

Add-on Blinds for Doors
866.635.4968

Blink Blinds + Glass
866.472.0042

Doors (Slab only)
888.760.0099

If you have a general inquiry that is not product related, click here to submit our Contact form.

For support with Brisa Retractable Screen Doors or Tubular Skylights, please contact the companies that now own and service those products:

• Brisa Retractable Screen Doors: visit LARSON Storm Doors and Windows
• Tubular Skylights: visit Natural Light Tubular Skylights