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What is an Retractable Screen?
Do I need a professional installer?
Who do I call for installation help?
Is there ever a time that I should not operate the screen?
After installation, what should I do if my screen is not retracting quickly enough?
Does the Retractable Screen come with a warranty? How to I make a claim?
How do I choose the correct size?
Can I use a Retractable Screen on my sliding glass doors or double, French doors?
What colors are available?
Are custom sizes available?
Where can I purchase the ODL Retractable Screen?
What is an ODL Retractable Screen?
To understand how a retractable screen works, think of it as a window shade turned on its side. Then picture this rolled screen completely enclosed in a thin housing that rests along the side of your door. Pull the screen across the door and the screen is visible. Allow the screen to retract out of the way and it is hidden in the screen's housing.
Do I need a professional installer?
No. ODL's Retractable Screen is designed with the "do-it-yourself" consumer in mind. Learn more about the easy installation process.
Who do I call for installation help?
Call ODL's consumer toll-free number: 866.635.4968
Is there ever a time that I should not operate the screen?
Yes, you should not operate your screen during freezing temperatures.
After installation, what should I do if my screen is not retracting quickly enough?
Check to make sure that your top track is not causing any binding of the screen handle. Make sure your tracks are clean and free from any debris. Make sure track screws are secure, but not too tight. Add a lubricant to your tracks regularly. Learn more about caring for your retractable screen.
Does the Retractable Screen come with a warranty? How to I make a claim?
The ODL Retractable Screen comes with a 5-year warranty. Any claims should be submitted in writing via email, or mailed to:
ODL, Inc.
Attn: Warranty Claims
215 East Roosevelt
Zeeland MI 49464
How do I choose the correct size?
The ODL Retractable Screens come sized to fit most all doors in the marketplace. Simply measure your door and select the correct screen size for you.
Can I use a Retractable Screen on my sliding glass doors or double, French doors?
Yes. ODL has a specific screen unit for use on sliding glass doors. Double French doors require two screens and a double door installation kit.
What colors are available?
ODL offers screen frames in three colors (white, bronze, and sandstone) for our standard and tall screens. Short screen frames come standard in white. Learn more about available screen frame colors.
Are custom sizes available?
Yes, Retractable Screens are now available in custom sizes to perfectly fit your unique entryway door. Please check standard sizes before ordering a custom screen. Custom sizes range from 70" to 95". Contact ODL customer service for more information.
Where can I purchase the ODL Retractable Screen?
Find out where to buy the ODL Retractable Screen, or call ODL toll-free at 866.635.4968 for a store near you.
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